Insurance on your shipment
Included within the shipping cost Student Freight Services provides insurance cover on your items up to the value of NZD $1000 only.
For anything of value over and above $1000 you can purchase Marine Open Cover from us for consignments up to a declared value of $5000 for a premium of $35.
Shipments valued at over $5000 will require pre-inspection and consultation by Student Freight Services staff and pre-approval from the insurers, before the extent of the cover and premiums can be determined or offered.
All of the required paperwork, as outlined in the checklist attached, must accompany each shipment and please note all goods can be subject to search and x-ray for Customs and security purposes. If you have any items that can be damaged by this process they should be removed from the consignment.
It is important that suitable common sense packaging is used so that the goods are protected and covered for insurance as being sufficiently packed for the nature of the goods shipped.
While Student Freight Services will assist in making sure that all shipments are in a suitably packed condition before sending, Student Freight Services does not include packaging as part of its services and sufficient packing is the responsibility of individual students.
All paperwork must be accurately completed and please ensure that you have correctly listed out all the contents of your package. If uncertainty as to the contents exists we may need to open the consignment and check the contents ourselves.
As such please do not completely seal your package before coming into the depot as the items may need to be also pre-inspected and checked for security purposes before they can be dispatched.
Some countries may require Personal effects declaration forms and specific additional documentation to be filled out. Student Freight Services will have these available for completion to allow the items to be accepted for transportation.